Extended Warranty Coverage | Horizon Neo

Horizon Neo Extended Warranty Program can provide you with product coverage above and beyond for up to 2 years. If your product fails, we are standing by ready to help you. Please take note that this warranty is currently available for our earbuds and watches collection only.

What is covered by the Warranty Program?

• Normal wear and tear
• Defects in workmanship and materials
• Mechanical and electrical breakdowns
• Environmental factors
• Power surge protection

What is NOT covered by the Warranty Program?

Intentional damage is not included in either warranty, nor is full water submersion for earbuds, drops over 6 feet, and lost or stolen.